About Us
Saunas del Sur is a company that specializes in the sale and installation of all kinds of saunas and as such we are able to offer the best products, service and prices to our customers. In order to do this we buy directly from the manufacturers, with no intermediaries and in large quantities, so that we can offer a quick and efficent supply, a high quality product and the best prices. Although Saunas del Sur is a relatively young company we have been working in the comercial sector here in Spain for over 30 years and we know from experience that our best advertisment is a happy customer, so that is our main goal - making sure you are happy. Please read on below as we would like to explain how we work and how you can benefit by purchasing your sauna from us. Hopefully, once you understand our business philosophy, you will soon be another of our happy customers!
Why Do We Only Sell On The Internet?
We have chosen the Internet as the only place to promote our products because
we want to reduce our expenses in order to be able to offer high quality merchandise and better service at lower prices, its that simple. In a traditional business - with its showroom, sales people and all the infrastructure needed to acheive direct sales to the public, there are huge expenses that are inevitably reflected in the prices of the products. With all the expenses of premises rental, salaries, social security, publicity and the endless daily expenses that have to be met it is not surprising that companies have to work with large margins just to survive. Working the way we do we have managed to eliminate a large proportion of these expenses and as a result have been able to reduce our prices and offer a lot more service to our customers to boot.
Transport
Part of the benefit of eliminating these expenses is that we are now able to offer the installation of the sauna included in the price - no other company offers this, or at least not at the same prices that we offer. The only thing not included in our price is the transport and the reason for this is very simple.
Andalucia is very large, as we all know, so no matter where we put our warehouse some customers will be further away than others. If we were to include the transport in the prices some of our clients would be penalized for the benefit of others, something we don't want to do. The only fair solution we have found is to charge transport costs according to each case, calculating the cost of transport depending on the time and distance required, just like the transport companies do. In this way everyone is being treated the same and all are paying for the service rendered in an equal manner.
Sauna Assemby
We know that sometimes, in order to save a bit, our customers might want to pick up and install their sauna themselves.
In these cases there are obviously no transport charges and we offer a further discount of 100 € on any sauna as we don't have to come and set the sauna up ourselves. Assembling the sauna is a very simple process and we include with every sauna a set of concise and clear instructions. Easiliy done in les than a couple of hours (for a big sauna) only a screwdriver is required and virtually anyone can do it!
Quality Control
Our goal is your complete satisfaction with our products and services and we do everything we can to make sure that there are no hitches.
Before we deliver your sauna we always open all the boxes to inspect their contents and completely test the sauna. In this way we are sure that there will be no last minute problems and once the sauna is assembled it will function perfectly. We also have a large stock of spare parts and qualified technicians able to solve any problem that could arise, but basically the saunas are very simple in design and construction and have few working parts so there just isn't a lot to go wrong.
Total Guarantee
We offer a complete guarantee like all retailers and you can click on the link above to read it but on top of that we offer you a FULL MONEY BACK GUARANTEE That is to say that if you buy a sauna from us and you decide that you do not want it, no matter what your reason is, we will give you your money back. No questions and no problems. We have complete confidence in our products and are not afraid to back them up, on the contrary, all we want is for our customers to be happy with their purchase and know that they can buy with confidence.
Try A Sauna For Free
We really want you to have a sauna in your home and be able to enjoy all the fantastic benefits that a sauna can offer but we also realize that there are many people out there who have never tried an infrared sauna and therefore would find it difficult to decide which kind of sauna to buy.
So, to solve this dilema we invite you to try one! Simply contact us by clicking on our Contact link below and we can arrange for you to come and try one out. We have a test sauna set up so you can try the infrared experience and to make this offer REALLY free, if you then decide to buy a sauna from us we will refund you the cost of the fuel used to come and visit us!
What More Can We Do

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